Orders & Payments

Orders may be placed online, by Email, by telephone or by mail. In all cases payment must be included with the order. Our contact details can be found here

Payments may be made with the following Credit or Debit cards:-  Mastercard, Visa or UK Maestro. We also accept sterling cheques drawn on UK banks, Sterling, US Dollar or Euro banknotes and direct payment to our bank.  If you prefer direct bank transfer please ask for the bank details to be used for this method of payment.

NEW CLIENTS – PLEASE NOTE
Due to fraudulent use of cards we restrict the value of credit or debit card orders from new customers to a maximum of £150. orders above this value must be paid for by cheque, banknotes or bank transfer.
This restriction does not apply to existing clients of at least 6 months.

Delivery

With the exception of pre – orders for New Issues and holiday times, about 95% of orders are shipped within 2 working days of us receiving cleared funds. This means that UK clients should generally receive their order within 5 working days. Overseas orders take longer due to transit time/customs formalities. Even so the majority of overseas orders arrive within 10 – 21 days of us receiving cleared funds.

We are a family firm, and as such do close for annual holidays, during which time no despatches are made. You can check on an order status by telephoning us on ++(44) (0) 1535272754. If we do happen to be closed for holidays a message will advise you of the date of our return.

All offers are subject to availability and to price changes (particularly on precious metal items).

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