All Goods are supplied on 10 days approval against pre-payment. If you are not satisfied for any reason, they may be returned for a refund or replacement. However, the postage and packing charges will only be refunded if the goods are not as described or are faulty in some way.

Postage and packing charges are added to each order placed on the website. Should you wish to add to, or change an order already placed, please telephone us immediately on 01535272754.

Most orders are despatched by Royal Mail, although some heavy shipments may be sent by a courier service such as Federal Express. We do not use Recorded Delivery, as many years of experience have shown that this offers no extra security and draws attention to a packet, increasing the risk of loss during transit.

UK Postage and Packing

Special delivery (Previously known as Registered) includes full insurance.
If a client prefers Special Delivery on any order, which offers a signed for service, this may be requested on payment of the above charge.

For heavier shipments please ask for a quote, as various options are available.

International Postage and Packing

The Normal Airmail service is not insured and clients must accept full responsibility for any loss.

If additional charges are necessary (on heavier and/or higher value items) we will contact you.

For heavier shipments please ask for a quote.
Federal Express have a special 10 kilo and 25 kilo box service, which can work out very economical and reliable.